Can't describe it but I can put him in the same category as your typical 'form over substance' kind of guy who thought he knew it all even down to reading my mind-amazing!!! NOT. What about the customer is always right, opinionated, slagged all other companies off and p****d off as soon as no deal was done, your typical low end company who's policy is to strike a deal before the customer has any time to think about the s**t service they offer, luckily I had the sense to not close a deal, thanks for the experience but NEVER touch this company if you want a decent standard and humane sales, alarm bells rang when the sales guy said he used to have his own business and now he works for kitchen magic........hmmm, one word, FAILURE!!!!!!!!!!!!!!!!!!!!!!!1

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